This Privacy Policy describes how Proudturtles.com (“we”, “our”, or “the Site”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

By using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Personal Information We Collect

When you visit our Site, we collect certain information automatically, and we also collect information you provide when placing an order or contacting us.

Device Information

We may collect:

  • Web browser type and version
  • IP address
  • Time zone
  • Cookie data
  • Pages or products viewed
  • Search terms and interactions

Purpose:

  • Ensure the website functions properly
  • Analyze usage and improve performance

Source:
Collected automatically via cookies, log files, and analytics tools

Shared with:

  • Analytics providers (e.g., Google Analytics)
  • Hosting and technical service providers

Order Information

When you make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)
  • Email address
  • Phone number

Purpose:

  • Process and fulfill orders
  • Send confirmations and updates
  • Detect fraud and ensure secure transactions

2. How We Use Your Information

We use your personal information to:

  • Process and deliver orders
  • Communicate with you about purchases
  • Provide customer support
  • Improve our website and services
  • Send promotions or marketing communications (if you opt in)

3. Sharing Your Personal Information

We share your information only when necessary, including with:

  • WooCommerce (our eCommerce platform)
  • Payment processors and shipping providers
  • Analytics services (e.g., Google Analytics)
  • Advertising partners (for marketing purposes)

We may also disclose your information if required by law or to protect our rights.

We do not sell your personal information for monetary value.

4. Behavioral Advertising

We may use your information to provide relevant advertising based on your browsing behavior.

This may include:

  • Google Ads & Google Analytics
  • Facebook Ads
  • Other advertising platforms

You can opt out via:

5. Cookies

Like most websites powered by WooCommerce, we use cookies and similar technologies to:

  • Enable core website functionality
  • Store cart and checkout data
  • Remember user preferences
  • Analyze traffic and improve performance
  • Support marketing and advertising

For more details about WooCommerce cookies, please visit:
https://woocommerce.com/document/woocommerce-cookies/

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect certain features of the Site.

We may also use third-party cookies (e.g., Google Analytics, advertising platforms).

We recognize Global Privacy Control (GPC) signals where required by law. However, we do not respond to “Do Not Track” signals.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

You may request deletion of your personal data at any time.

7. Your Rights (GDPR & CCPA)

GDPR (EEA Residents)

You have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion
  • Object to or restrict processing

CCPA (California Residents)

You have the right to:

  • Request access to your data
  • Request deletion
  • Opt out of data sharing for advertising purposes

To exercise your rights, please contact us at:
[email protected]

We will not discriminate against you for exercising your rights.

8. Children’s Privacy

This Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

  • Secure payment processing
  • SSL encryption
  • Restricted access to personal data

However, no system is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact

If you have any questions or complaints regarding this Privacy Policy, please contact us:

Email: [email protected]