We firmly believe that privacy and the protection of personal information at Proudturtles are the highest priority. This Privacy Policy describes our company’s operations regarding the collection, processing, disclosure, and protection of your personal information when you use our website or purchase goods and services from us. The information was collected and is used in compliance with the following terms and conditions that you accept by using our site.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Proudturtles, we collect essential details you provide, such as your name, address, and email, to process your transaction and deliver your order. Additionally, when you browse our store, we automatically receive your computer’s IP address to help us understand your browser and operating system.

Email Marketing: With your permission, we may send occasional emails about our products, new releases, and other updates. You can opt-out at any time.

SECTION 2 – CONSENT

How do you provide consent?
By providing personal information to complete a purchase, verify your payment, place an order, arrange for delivery, or return an item, you consent to our collecting and using it for that specific purpose. For secondary purposes, like marketing, we will request your explicit consent or give you the option to decline.

How to withdraw consent:
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at [email protected] or by mailing us at:

Proudturtles LLC

Business Adress: 1209 Mountain Rd Pl NE, Albuquerque, NM 87110

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Warehouse: 1412 N 26 St, Kansas City, Kansas 66102, USA

Email: [email protected]

Phone: +1 (818) 514-5381

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products to you. Your data is securely stored through Shopify’s data storage, databases, and the Shopify application itself.

Payment:
If you choose a direct payment gateway, Shopify securely stores your credit card data, encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your payment information is stored only as long as necessary to complete your transaction, after which it is deleted. All direct payment gateways comply with PCI-DSS standards, ensuring safe handling of credit card information.

For further information, please read Shopify’s Terms of Service or Privacy Statement.

SECTION 5 – THIRD-PARTY SERVICES

We may share your information with third-party providers, but only to the extent necessary to perform specific services, such as payment processing or shipping. These providers have their own privacy policies regarding how they manage your information.

For example, if your transaction is processed by a payment gateway located outside of your country, your information may be subject to the laws of the jurisdiction in which the provider or its facilities are located. We encourage you to review the privacy policies of any third-party provider to understand how they handle your data.

Links:
Our store may contain links to other websites. We are not responsible for the privacy practices of other sites, and we encourage you to review their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we implement security measures and follow industry best practices to prevent unauthorized access, misuse, loss, disclosure, alteration, or destruction of your data. If you provide sensitive information, such as credit card details, they are encrypted using secure socket layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the internet is entirely secure, we comply with all PCI-DSS standards and regularly review our security practices.

SECTION 7 – COOKIES

We use cookies to enhance your experience on our site. Here are the cookies we use and their purposes:

_session_id: Sessional token that allows Shopify to store information about your session.
_shopify_visit: Persistent cookie used by Shopify’s internal stats tracker.
_shopify_uniq: Counts visits to our store by individual customers.
cart: Persistent cookie that stores information about items in your cart.
_secure_session_id: Sessional token.
storefront_digest: Used to verify access if the store is password-protected.

You can choose to accept or decline cookies in your browser settings.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province, or that you have given consent for any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time, so please review it periodically. Changes will take effect upon posting on this page. Significant updates will be communicated to you directly if they affect how we handle your personal information.

If Proudturtles is acquired or merges with another company, your information may be transferred to the new owners so we can continue to provide you with service.

QUESTIONS AND CONTACT INFORMATION

For questions about this Privacy Policy or if you’d like to access, correct, amend, or delete any personal information we have about you, please contact our Privacy Compliance Officer: